Having problems with your deposit?

Having problems with your deposit?

Please seek immediate assistance from our “Live Chat” support. Alternatively, you may write in to [email protected] with the following:-

1. a selfie with hand held passport/ID
2. active mobile number
3. Huobi UID
4. type of coin
5. tx hash (txid)
6. quantity
7. deposit address
8. tag number if required (for example, xrp, eos, bts & steem)

How to create a live chat?

Step 1) Click on the “Help” icon

Step 2) Click “Contact Us”

Step 3) Select “Live Chat”

Step 4) Choose a question type by clicking on the drop-down menu and include your Huobi UID and active phone number in the message box, then click “Start Chatting”.